We want all of our customers to have fun and to enjoy our properties safely. We are committed to a policy of responsible gaming at our casino. While we recognize that the overwhelming majority of our customers enjoy our various forms of gambling and non-gambling amenities responsibly, we also understand that there is a small proportion of the population who do not.
To protect them, and others affected by their behavior, we have established a set of policies and guidelines. These guidelines cover the minimum standards that address problem gambling, underage gambling, improper use of alcohol, responsible Marketing and Advertising and the prevention of unattended minors.
Mole Lake Casino and its properties use a variety of approaches to promote Responsible Gaming including employee training programs, customer awareness campaigns, self-exclusion and financial restriction programs, written procedures for recognizing and managing these issues, use of outside experts, and ongoing monitoring and review to gauge the effectiveness of these programs.
It is widely believed that 1-2% of all gamblers are compulsive and that most experience varying degrees of depression and problems in their lives. Participating in games of chance becomes a self-medicating distraction, providing only temporary relief from underlying problems associated with compulsive behavior.
If you or someone you know answers yes to any of these questions, consider seeking professional help or advice. Admit that you have a progressive illness that won't go away by itself. Thousands of people have received help through programs designed specifically for people with gambling problems.